1. How long have you been a member of KOJADI ?

Yet to Become a member less than 1 year 1 to 5 years 5 years and above

2. How satisfied are you with KOJADI's Services in Service provided over the phone?

Very Satisfied Satisfied Fair Dissatisfied Very Dissatisfied

3. How satisfied are you with KOJADI's Services in Counter / Reception Area?

Very Satisfied Satisfied Fair Dissatisfied Very Dissatisfied

4. How satisfied are you with KOJADI's Services in Face-to-face with staff?

Very Satisfied Satisfied Fair Dissatisfied Very Dissatisfied

5. How satisfied are you with KOJADI's Services in Correspondence?

Very Satisfied Satisfied Fair Dissatisfied Very Dissatisfied

6. How satisfied are you with KOJADI's Services in Online enquiry service or loan information provided via KOJADI Website

Very Satisfied Satisfied Fair Dissatisfied Very Dissatisfied

7. How satisfied are you with KOJADI loan products & benefits in a member of Education Loan Scheme (EL)?

Very Satisfied Satisfied Fair Dissatisfied Very Dissatisfied

8. How satisfied are you with KOJADI loan products & benefits in SME Loan (BL)?

Very Satisfied Satisfied Fair Dissatisfied Very Dissatisfied

9. How satisfied are you with KOJADI loan products & benefits in Micro Credit Scheme (MC)?

Very Satisfied Satisfied Fair Dissatisfied Very Dissatisfied

10. How satisfied are you with KOJADI loan products & benefits in TUKAR / ATOM Loan Scheme (AT)?

Very Satisfied Satisfied Fair Dissatisfied Very Dissatisfied

11. How satisfied are you with KOJADI loan products & benefits in Property Loan Scheme (PL)?

Very Satisfied Satisfied Fair Dissatisfied Very Dissatisfied

12. How satisfied are you with KOJADI loan products & benefits in Investment Returns (Dividend/Bonus Share)?

Very Satisfied Satisfied Fair Dissatisfied Very Dissatisfied

13. How satisfied are you with KOJADI loan products & benefits in Share Redemption)?

Very Satisfied Satisfied Fair Dissatisfied Very Dissatisfied

14. If you are KOJADI loan borrower, how satisfied are you with KOJADI loan feature in Choice of loan schemes?

Very Satisfied Satisfied Fair Dissatisfied Very Dissatisfied

15. If you are KOJADI loan borrower, how satisfied are you with KOJADI loan feature in Terms and conditions of loan?

Very Satisfied Satisfied Fair Dissatisfied Very Dissatisfied

16. If you are KOJADI loan borrower, how satisfied are you with KOJADI loan feature in Interest rate?

Very Satisfied Satisfied Fair Dissatisfied Very Dissatisfied

17. If you are KOJADI loan borrower, how satisfied are you with KOJADI loan feature in Time taken to approve loan application?

Very Satisfied Satisfied Fair Dissatisfied Very Dissatisfied

18. If you are KOJADI loan borrower, how satisfied are you with KOJADI loan feature in Sufficiency of loan Amount offered?

Very Satisfied Satisfied Fair Dissatisfied Very Dissatisfied

19. If you are KOJADI loan borrower, how satisfied are you with KOJADI loan feature in Mode of disbursement?

Very Satisfied Satisfied Fair Dissatisfied Very Dissatisfied

20. If you are KOJADI loan borrower, how satisfied are you with KOJADI loan feature in Mode of repayment?

Very Satisfied Satisfied Fair Dissatisfied Very Dissatisfied

21. If you are an applicant of KOJADI Share Redemption Fund, how will you will rate your satisfaction in the following area - Time taken to process and approve share redemption application?

Very Satisfied Satisfied Fair Dissatisfied Very Dissatisfied

22. If you are an applicant of KOJADI Share Redemption Fund, how will you will rate your satisfaction in the following area - Terms and conditions of share redemption?

Very Satisfied Satisfied Fair Dissatisfied Very Dissatisfied

23. What is your overall experience with KOJADI's Services?

Very Satisfied Satisfied Fair Dissatisfied Very Dissatisfied

24. How Likely are you to Become a member of KOJADI?

Likely Fairly Likely Unlikely

25. How Likely are you to Remain a member of KOJADI?

Likely Fairly Likely Unlikely

27. How Likely are you to Redeem you shares in KOJADI?

Likely Fairly Likely Unlikely

26. How Likely are you to Apply for loan facility from KOJADI?

Likely Fairly Likely Unlikely

28. How Likely are you to Transfer your shares in KOJADI to someone else?

Likely Fairly Likely Unlikely

29. How Likely are you to Recommend someone to become a member?

Likely Fairly Likely Unlikely

30. How Likely are you to Recommend someone to apply for loan facility from KOJADI?

Likely Fairly Likely Unlikely

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